To support the residents of Cumbria to complete their census returns, Cumbria library service in association with the Good Things Foundation have installed 'Census Support Centres' in local libraries.
Initially it was thought these would be able to offer telephone support only. However, in the last 24 hours a system to allow people to attend in person to receive one to one support has been devised.
This means that local libraries can offer telephone support to answer Census questions and/or telephone completion or fully supported one to one assistance with access to computers for online completion if required.
To use the one to one service, the customer must call the library and an appointment slot will be offered for the customer to attend. There is no facility for a 'walk-in' service.
Just click here to read a list of these centres
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